International Shipping and Custom Fees
Please be aware that the price for customs fees, duties, and taxes aren't calculated at checkout, and you will be asked to pay for those when they arrive to your country. The cost of shipping at checkout only covers the label for shipping and materials. Responsiblity to pay for these fees are on the buyer and failing to do so will have the package discarded and there will be no refunds.
You can try to estimate the final costs on your own based on the total cost of your order plus shipping, your country's VAT/GST and duties rates. Origin of products may also have affect of these fees.
Shipping is now available for Canada, UK, Australia, New Zealand, and select countries in Europe. If you find your country isn't available, you can contact me through the form, on Telegram (@catrubs), or on BlueSky (catrubs.co).
What is the return policy?
You have until the order is shipped to request for a refund. After that, refunds won't be given. If there's an issue with your order, please let me know as soon as possible. Using the contact form or Telegram (@catrubs) are the best methods.
If there's an issue with shipping, please contact the shipping provider first as I will not likely be able to do anything on my part.
Do you offer sizes larger than what's available?
Sadly I am limited by the sizes providers offer. But if you are interested in getting something in a larger size, please reach out to me and let me know!
Sticker Care Guide
Stickers are home-made and laminated to resist against water and scratches, and they can be used on water bottles.
For cleaning bottles, spot cleaning and immediate drying with a towel is recommended.
Prolonged contact with water may cause the ink to bleed around the edges.
These stickers are not meant for outdoor use, or prolonged exposure to sunlight.
If you have any other questions, please contact me through the form, on Telegram (@catrubs), or on BlueSky (catrubs.co).